Ariela Arancibia

Noble Desktop, New York City

UX research · Figma · interaction design · portfolio development · ATS-optimized resume strategy

SUNY Old Westbury, Old Westbury, NY

Prior: A.S. Computer Information Systems, Nassau Community College (2002)

Enterprise Service Design & Product Design Case Study

• Conducted multi-stakeholder primary research, synthesizing interviews and survey findings to identify communication gaps, operational inefficiencies, and root causes across the service lifecycle.
• Translated research into product strategy by defining personas, user journeys, service blueprints, information architecture, competitive analysis, and an MVP focused on high-impact opportunities.
• Designed an operational workflow architecture and functional workflow specification defining business processes, decision logic, user interactions, and system behavior across a multi-stakeholder service ecosystem.
• Designed 29 high-fidelity interfaces for multiple user roles, transforming research insights into an end-to-end product experience that improved communication, visibility, and operational efficiency.

Product Strategy & Service Design In Progress

• Defined the product vision, business model, and feature roadmap for a bilingual care coordination platform connecting patients, caregivers, families, and care organizations.
• Designed scalable workflows, user roles, business rules, notification logic, and multi-tier product architecture supporting both consumer and enterprise users.
• Conducted competitive analysis and identified market opportunities, positioning the platform around bilingual accessibility, structured shift handoffs, and connected care coordination.
• Developed functional product requirements including notification logic, caregiver workflows, family dashboards, and enterprise operations to support future implementation.

Community Marketplace Product Design Case Study In Progress

• Explored a marketplace solution connecting customers, farmers, and local producers through product discovery, reservations, and community delivery.
• Identified opportunities through user research and problem reframing, shifting the concept from a farmers market directory to a connected local commerce ecosystem.
• Designed key user flows and mobile interfaces focused on product discovery, weekly availability, seasonal planning, and producer visibility.

• Managed complex household operations including budgeting, scheduling, healthcare coordination, education planning, and logistics.
• Returned to professional education in UX/UI Design while building a portfolio focused on product, service, and systems design.

• Coordinated daily care for a patient with dementia, improving communication across family members and caregivers.
• Designed an Excel-based care tracking and shift-handoff system that inspired the OneFamily, OneCare (1F1C) product concept.

• Planned and delivered end-to-end event operations, coordinating vendors, schedules, budgets, and client communication.
• Managed multiple stakeholders, timelines, and changing priorities to ensure successful event execution.

• Managed patient scheduling, insurance coordination, billing workflows, and administrative operations in a fast-paced healthcare environment.