I see communication, coordination, information, relationships, and connected workflows.
I design solutions
to bring them back together.
I design solutions
to bring them back together.
Sometimes that becomes a complete case study. Sometimes it becomes an exploration that uncovers a much larger opportunity.
Below, you'll find both.
Each project is a systems problem first.
A design problem second.
"Why do I have to wait for the technician all day?"
Telecom · 3 stakeholdersIt looked like an appointment problem.
It wasn't.
It was a communication problem
across an entire service ecosystem.
"Why do I have to drive to a doctor's office when I can barely get out of bed?"
Healthcare · TrustPatients needed care.
Doctors needed visibility.
Nurses needed to be there.
Healthcare at home needed a better way.
"Why is it so hard to find local eggs and honey?"
Community · MobileCommunities wanted to shop local.
Local growers and makers wanted to be found.
The connection was missing.
That's where I started.
"Why is so much of a person's story never shared with the people caring for them?"
Platform · BilingualFamilies had information.
Providers had information.
Caregivers did too. Nobody had the whole story.
This is my vision.
"There was a messy notebook on the counter. The information was inconsistent, difficult to follow, scattered across multiple pages. My solution was simple: I created a simple…"
